Business Travel News readers have spoken!
Corporate travel managers rated Delta Air Lines No. 1 in this year's Business Travel News Annual Airline Survey for the fourth consecutive year. This year's honor marks the first time a carrier has earned top ranking four years in a row.
The No. 1 ranking in the BTN Annual Airline Survey further validates Delta's approach to exceeding customer expectations through its industry-leading operational reliability and thoughtful continuous upgrades to products and services.
The airline ranked first among carriers in all 10 categories, with significant year-over-year gains in each and scoring particularly high in key areas of the survey, including: Value of Relationships with Account Managers and Sales Representatives; Quality of Customer Service; and Networks, Airline Partnerships and Frequencies.